Thanksgiving is only a few days away, and Hanukkah and Christmas are just around the corner. It’s the time for feasting, giving thanks, celebrating with family and friends, and reviewing progress made over the past year. Q4 is already halfway over and, for many of us, the month of year-end reviews is upon us. It’s a time to reflect over the past year and look at how we have grown, jot down our accomplishments, and come up with goals for next year. Performance reviews are a chance for us to assess and evaluate where we were a year ago, where we are now, and where we want to be in the future. Many of us also get to gloat about our teams and, hopefully, get a chance to nominate a few star employees for well-deserved promotions. While assessing ourselves, we’re also evaluating the processes we have in place for reviews and promotions, and how well the company's documentation and communication show people how they can be successful.
Customer Service Representative of the Sky
As I write this blog article, my husband and I are in first-class flying to Denver, Colorado. As a Vice President in Sales, he travels a lot, so we tend to get upgraded rather frequently. This flight has been different from others, though, because of the flight attendant and her out-of-the-box thinking.