Customer Service Representative of the Sky

As I write this blog article, my husband and I are in first-class flying to Denver, Colorado. As a Vice President in Sales, he travels a lot, so we tend to get upgraded rather frequently. This flight has been different from others, though, because of the flight attendant and her out-of-the-box thinking.

Stress and Anxiety in the Workplace

What do you feel when you start to think about work?  Are you filled with excitement and thoughts of opportunities, or do you suddenly feel stressed and drained?  If you answered the latter, you’re not alone.  According to an article from Bustle, one in four Americans say that work is a source of anxiety for them.   The American Institute of Stress (AIS) reported that 65% of workers stated that workplace stress has caused difficulties of some kind and 25% of them view work as the number one stressor in their lives.  One study done by the Employers’ Health Coalition found that lost productivity was at least 7.5 times greater than productivity lost from absenteeism.  Presenteeism is when an employee is physically at work, but due to some unaddressed physical or emotional issues, they are distracted to the point of reduced productivity.  This is bad news for both employees and employers.

7 ways to Increase Productivity

There are times when we find ourselves in a slump and our productivity is low - especially on Monday mornings.  Sometimes our concentration wanes because we’re doing a tedious task or maybe we’re tired and just find ourselves daydreaming about a week-long nap.  When you find yourself with low throughput, here are some tips to help you get back into the game.

Accountability Management

Now that you have your New Year’s Resolutions finalized, how are you going to make sure you achieve your goals?  Setting up a way to be held accountable is the #1 way to help you succeed.  Think about it this way: when your boss tells you that you need to get something done, you stay late and work those extra hours to make sure it’s done.  When you buy a gym membership, the chance that you’ll continue going for the duration of the membership is far less than 100% because you’re only accountable to yourself.

Small Business Conference Resources

As business owners and company leaders, we should always be networking and learning to help our businesses and grow ourselves as well as our teams.  So, like you would expect, when I saw that SCORE was hosting their 7th Annual Small Business Conference in Philadelphia on October 26th, I signed up.  There were some great tools and resources I learned there that I would like to share with you.